What our hospitals are saying about us...

Premier Health Care Services, Inc., specializes in Emergency Medicine Solutions for hospitals. We staff more than 40 hospitals in seven states with Emergency Department volumes ranging from 10,000 – 70,000 patient visits per year. We are very proud to have such strong partnerships with our client hospitals. We feel the testimonials given from our client hospital administration, including CEO’s, ED Nurse Managers, and our own Medical Directors, give a solid picture of what you can expect when partnering with Premier Health Care Services. We strive to provide the best in Emergency Department leadership and management, along with providing quality physicians. Our attention to detail regarding customer service, education, physician billing and community involvement truly defines the philosophy of our company.

Larry Thornhill, President & CEO
Berger Hospital, Circleville, OH
Premier client since 1996
Annual ED Visits: 32,400
“Premier stands out because they take the same approach to customer service as the hospital employees. Premier is the top group I’ve worked with in my over 30 years in the emergency field.”

Kim Thompson, RN, BSN, Nurse Manager, Emergency Department
Grady Memorial Hospital, Delaware, OH
Premier client since 1998
Annual ED Visits: 28,000
“Premier makes my job easier by providing the information necessary to stay on the leading edge of Best Practices and evidence-based practices. And after working alongside Premier’s ED Medical Director, Dr. Dave Watson, for 12 years I can say that Premier is the best physician group I’ve ever worked with.”

David Meckstroth, Retired CEO
Upper Valley Medical Center, Troy, OH
Premier client since 1987
Annual ED Visits: 42,000
“I would definitely recommend Premier. UVMC was Premier’s first contract 21 years ago, and I was involved with the negotiation. Premier knows the business, and they know Emergency Medicine. Some of their biggest supporters here are UVMC’s physicians on the medical staff, and that’s quite a testimonial.”

Shelley Miller, RN, MSN, Nurse Manager Image

Shelley Miller, RN, MSN, Nurse Manager
Mercy Hospital Fairfield, Fairfield, OH
Premier client since 1997
Annual ED Visits: 62,000
“I feel Premier stands heads above the rest. Their ED leaders have really made a difference for our facility. We’ve seen improvements in customer service, staff collaboration, and processes. Everyone works well together and keeps the patients’ interests at heart.”

Douglas W. McNeill, CEO
Atrium Medical Center, Middletown, OH
Premier client since 2002
Annual ED Visits: 58,000
“We chose Premier to help us with ED management and physician staffing. We were looking for knowledgeable physicians who have greater experience in taking care of not only large volumes of patients, but patients who have increasingly greater health needs.”

Stacey Gabriel, RN, ED Director
Hocking Valley Community Hospital, Logan, OH
Premier client since 1996
Annual ED Visits: 12,000
“Premier provides our Emergency Department and Urgent Care patients with extraordinary care and service while maintaining outstanding patient outcomes and exceptional patient satisfaction. I am grateful for the learning experiences and networking opportunities that Premier provides to me and to the nursing staff at Hocking Valley Community Hospital.”

Patrick Garrett, President & CEO
Battle Creek Health System, Battle Creek, MI
Premier client since 2008
Annual ED Visits: 55,000
“We are very impressed with Premier’s attention to the details of linking the ED to the rest of the organization. Premier does what they say they’re going to do.”

Marion General Hospital-OhioHealth - Marion, Ohio

Ron Bachman, Former President & CEO
Marion General Hospital, Marion, OH
Premier client since 1989
Annual ED Visits: 50,500
“I feel Premier is a great partner for Marion General in delivering emergency care to this community. You don’t stay in a relationship for this many years without having good success.”

Diane Marsh, RN - Operations Director, Emergency Services
Alegent Health Lakeside Hospital, Omaha, NE
Premier client since 2004
Annual ED Visits: 25,000
“Premier manages the ED with a strong business and customer service background. They are innovative, quality driven, and always looking for opportunities to improve ED processes. Additionally, Premier supports the hospital through committee involvement and educating nursing and EMS personnel. Premier also offers a network of resources to smaller volume hospitals normally only available to larger volume facilities.”

Lynn Oswald, Senior Vice President
Fort Hamilton Hospital, Hamilton, OH
Premier client since 1997
Annual ED Visits: 46,700
“Premier physicians ensure they meet the clinical health care needs and personal expectations of each ED patient.”

Linda Maurer, RN, Director of Critical Care Services
Wilson Memorial Hospital, Sidney, OH
Premier client since 1997
Annual ED Visits: 29,000
“Premier has made my job easier because they take the initiative not only as the team leader but as a team player to ensure that our patients receive the best emergency care possible.”

Cindy Alloway, Vice President, COO
Alegent Health - Lakeside Hospital, Omaha, NE
Premier client since 2004
Annual ED Visits: 18,500
“Premier supports our ED with measurable standards of care, collaborative work with our staff on goals and standards, as well as collaborative work with our EMS personnel. The relationship that exists between Premier physicians and hospital administration is a very collaborative one, very mutually respectful. They are easy to work with, to establish the same goals. It’s a very good relationship.”

Jim Reber, CEO
St. Rita’s Medical Center, Lima, OH
Premier client since 1990
Annual ED Visits: 57,000
“When Premier partners with a hospital, they come not to just staff an Emergency Department but to grow a practice.”

Joint Township District Memorial Hospital - St. Mary's, Ohio

Kevin Harlan, Former President & CEO
Joint Township District Memorial Hospital, St. Marys, OH
Premier client since 1992
Annual ED Visits: 16,000
“The relationship that JTDMH and Premier have is excellent. It’s been proven over the past 16 years, and it’s a true team effort.”

Kevin Nokels, Vice President & COO
Alegent Health - Midlands Hospital, Papillion, NE
Premier client since 2003
Annual ED Visits: 22,000
“When I think of a Premier physician, I think of a physician who is responsive and attentive to our patient needs. They listen and provide care in an efficient, caring manner.”

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Other Quotes

How does Premier bring value to your hospital?

Administrator responses:

"High quality physicians."
"Passionate attitude toward EMS people."
"Other medical staff has confidence in Premier's physicians."
"Good communication system to upper management."
"Knowledgeable about legislative activities and keeps clients informed of changes."
"Physicians have formal networking system to discuss medical issues."
"Pleased with Premier's marketing."
"Medical staff leadership."
"Improved waiting times."

Nurse Manager responses:

"Quality of physicians."
"Quality of the medical director."
"Increased patient satisfaction and quality of care."
"Premier is knowledgeable about laws, treatments, waiting times, etc."
"Physicians have protocols which have been used by the hospital."
"Good risk management."
"Very good customer service."

Contact Us:

Kelly McCall, Business Development Associate
800-726-3627 ext. 3684
e-mail: businessdevelopment@phcsday.com

Premier Health Care Services, Inc.
332 Congress Park Drive
Dayton, OH 45459
800-726-3627